DropRecs Terms of Service

DropCharge LLC d/b/a DropRecs

Effective 2026-04-21 · Last updated 2026-04-21

In plain English. DropRecs is a tool for licensed clinicians to prepare and share plain-language appointment recs with their patients. It is not a medical device. You remain responsible for the clinical accuracy of anything you share. This Service is provided "as is" during closed beta.

1. Acceptance

By downloading, installing, or using DropRecs (the "Service"), you agree to these Terms. If you don't agree, don't use the Service.

2. Eligibility

3. Acceptable use

You agree to:

4. Not a medical device

DropRecs is an AI-assisted documentation aid. It is not intended to diagnose, treat, cure, or prevent any disease. You — the licensed clinician — remain solely responsible for the clinical content and accuracy of every rec you share with a patient. Always review the AI-generated output before sharing.

5. Patient communications

Recs generated by DropRecs are delivered to patients by you (via AirDrop, file save, clipboard, etc.). DropRecs does not transmit patient-directed communications on your behalf. You are responsible for ensuring that how and where you deliver each rec complies with your practice's privacy and communication policies.

6. Closed-beta status

DropRecs is currently distributed as a closed beta. During beta:

7. Intellectual property

DropCharge LLC owns all rights to the DropRecs app, branding, and underlying software. You own the content you create (recordings, transcripts, saved templates).

8. Third-party services

DropRecs uses third-party processors to deliver core functionality: iOS's on-device speech recognizer (no audio is transmitted), a HIPAA-eligible US cloud AI provider for the rewrite step (operating under DropCharge LLC's signed Business Associate Agreement), a static site host for marketing pages, and the Apple App Store for distribution. Their terms and privacy policies apply to your interactions with those services. A current list of named subprocessors is available on request to privacy@droprecs.app.

9. Termination

You may stop using the Service at any time by uninstalling the app. We may suspend or terminate your access to the Service at our discretion, including by revoking the access code, for violations of these Terms or to protect the Service.

10. Warranty disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, DROPCHARGE LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100 USD).

12. Indemnification

You agree to indemnify and hold DropCharge LLC harmless from any claims arising out of your use of the Service in violation of these Terms, including any claim by a patient or other third party relating to the content you share through the Service.

13. Governing law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. Any dispute shall be brought in the state or federal courts located in New York, New York.

14. Changes to these Terms

We may update these Terms as the product evolves. Material changes will be announced inside the app; the "Last updated" date above will also be bumped. Continued use after a change constitutes acceptance.

15. Contact

Questions or concerns: support@droprecs.app
DropCharge LLC · New York, USA